Hotels Have Been Quietly Separating Out Fees That Used to Be in the Room Rate — Here’s the Full Accounting

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In 2010, the average hotel resort fee was charged at approximately 2% of properties and was largely confined to Las Vegas and beach resort destinations. In 2025, resort and destination fees are charged at an estimated 28% of all U.S. hotels, according to data from hotel fee tracking site ResortFeeChecker. The fee has migrated from destination resorts to urban business hotels, airport properties, and budget chains in ways the hospitality industry would not have predicted fifteen years ago.

The mechanism is not random. The hotel industry discovered, through pricing experiments, that consumers compare nightly rates and are much less price-sensitive to fees disclosed in fine print. A $199/night rate with a $45 resort fee outperforms a $244/night rate with no fee in booking conversion — even though the actual cost is identical.

The History of the Resort Fee and How It Went National

hotel resort pool aerial

The resort fee originated as a genuine amenity bundling mechanism at large destination properties in the 1990s. Las Vegas casino hotels began charging daily resort fees to cover entertainment, pool access, fitness centers, and business services — amenities that had real costs and that not all guests used equally.

The model spread quickly not because of its amenity logic but because of its revenue math. A $30/night resort fee applied across 300 rooms generates $9,000 per night in revenue that doesn’t appear in the published room rate — and therefore doesn’t affect a hotel’s competitive position on price comparison sites.

The practice accelerated post-2015 as OTAs (online travel agencies) like Expedia and Booking.com gained power and hotels faced downward price pressure on published rates. Resort fees became the industry’s pressure relief valve: keep the bookable rate competitive, capture margin on mandatory fees the customer can’t avoid.

Wi-Fi: From Basic Right to $15-Per-Day Revenue Line

hotel room laptop wifi

Hotel Wi-Fi charges were one of the most consumer-despised practices in hospitality history and their elimination was supposed to be permanent. By 2014, major chains including Marriott, Hilton, and Hyatt had all announced that loyalty members would receive complimentary Wi-Fi — a policy that was celebrated as the end of paid hotel internet.

What actually happened was more complex. Complimentary Wi-Fi moved into resort fees rather than being truly eliminated. At many properties, the resort fee “includes” Wi-Fi — meaning you’re paying for it whether you use it or not. The charge didn’t disappear; it migrated.

Some properties now offer tiered Wi-Fi: a complimentary “standard” connection that is throttled or shared, and a “premium” high-speed connection at $15–$25 per day. At conference hotels, premium bandwidth packages can reach $45/day. For remote workers traveling on business, the practical cost of hotel Wi-Fi has not declined from the pre-loyalty-perk era — it has simply been restructured.

Parking: The Urban Hotel’s Most Reliable Profit Center

hotel parking garage

Hotel parking fees have increased faster than almost any other hotel surcharge category. According to a 2024 analysis by parking industry research firm CBRE, average valet parking at urban U.S. hotels rose 34% between 2019 and 2024. Self-park rates at hotels in dense markets like New York, San Francisco, Chicago, and Boston now routinely exceed $75 per day.

Parking was historically priced as a cost-recovery mechanism — hotels paid for parking structures and passed a portion to guests. It has evolved into a significant profit center. At many hotel properties, the parking operation margin exceeds the room operation margin on a per-dollar basis.

The specific extraction mechanism that most surprises guests: many hotels charge guests to park who have not explicitly confirmed they will be parking. At check-in, the form has a pre-checked box for parking that must be actively unchecked. Guests who miss this, or who assume the box means parking is included, receive a parking charge at checkout that can add $150–$300 to a three-night stay.

The Gym, Pool, and Fitness Fees Appearing at Non-Resort Properties

hotel gym fitness

Fitness facility and pool access was standard at mid-scale and above hotel categories for decades without supplemental charges. The resort fee model introduced the practice of wrapping gym and pool access into a mandatory daily fee — and some urban hotels have now extended this to charging for gym access independently of any resort fee.

A 2023 audit by consumer advocacy travel journalist Christopher Elliott found fitness access fees at a sample of 40 Marriott and Hilton properties in urban non-resort markets. Of the 40, 11 charged either a daily resort fee that included fitness access or a standalone fitness fee ranging from $10 to $25 per day.

Pool access fees at non-resort urban hotels are newer and less common but growing. Several Manhattan hotels introduced “pool club” day passes priced at $50–$75 for guests who hadn’t paid for pool-accessible room categories — an arrangement that effectively requires a room upgrade to access what was previously a standard amenity.

In-Room Amenities That Were Standard and Now Cost Money

hotel room minibar

The in-room coffee station — a drip coffee maker and packets of ground coffee — was standard at virtually every full-service hotel through 2015. Many properties have eliminated the machine entirely or replaced it with a Nespresso capsule system where the initial capsules are complimentary and refills cost $5–$8 each.

Minibar pricing has become a category unto itself. While the traditional overstocked minibar with $12 Pringles has largely given way to curated “snack selections,” prices have increased disproportionately. A bottle of water in a hotel minibar in 2025 costs $6–$9 at most full-service properties. In-room delivery of items to replenish the minibar carries a service charge at many properties.

Daily housekeeping — once guaranteed at every category level — has become opt-in at most major brands since COVID-era staffing reductions normalized the change. The practical effect is that the labor cost of daily room servicing has been transferred to hotels without a corresponding rate reduction for guests who don’t want the service. At some brands, requesting daily housekeeping now triggers a service fee.

The Legal Status of Resort Fees and the FTC Crackdown

legal document fine print

The FTC has pursued resort fee transparency cases with increasing aggression since 2022. A landmark 2024 enforcement action against several hotel operators resulted in settlements requiring resort fees to be disclosed prominently in the initial displayed price — not buried in checkout flow.

The Biden administration issued guidance in 2023 characterizing hotel resort fees as a form of “junk fee” and directed the FTC to develop rules requiring all-in pricing display. The rule-making process was ongoing as of 2025, with hotel industry lobby groups challenging the regulatory basis.

Several state attorneys general — notably those in California, New York, and Colorado — have pursued independent enforcement actions against hotels charging undisclosed resort fees. California’s consumer protection laws have produced the most significant settlements, including cases where guests received full refunds of charged resort fees that were not disclosed at booking.

How to Find the True Cost of a Hotel Before You Book

hotel booking comparison screen

The most reliable method for determining a hotel’s true nightly cost is to check the specific property page on ResortFeeChecker.com before comparing prices on Expedia or Booking.com. The site maintains a database of resort and destination fees at thousands of properties with recent verification dates.

Direct booking on the hotel brand’s website is now often more transparent about fee disclosure than OTA platforms, because the 2024 FTC guidance has created compliance pressure on brands to disclose fees earlier in the booking flow. Marriott.com and Hilton.com both display resort fees on the rate selection page on most properties.

Google Hotel Search adopted an all-in pricing display in its default results in 2023, showing the total cost including taxes and fees rather than the base rate. This single change has made Google Hotel Search the most accurate price comparison tool available to casual consumers — more accurate than most OTA search results.

The Chains That Are Worst — and the Ones That Have Stayed Honest

hotel brand sign exterior

Resort fee prevalence by brand, based on data from consumer tracking site HotelFeeChecker and independent audits by travel journalists: Marriott properties (including Westin, Sheraton, and W Hotels) have the highest resort fee prevalence among major luxury and upper-upscale chains. Wyndham properties in Las Vegas have historically charged among the highest resort fees relative to room rate.

Hyatt has maintained a notably cleaner fee structure than competitors, with resort fees largely confined to genuine destination resort properties and a policy of waiving fees for top-tier loyalty members. Graduate Hotels, a boutique brand focused on college-town markets, charges resort fees at a significantly lower rate than comparable lifestyle hotel brands.

Boutique and independent hotels — particularly those in non-resort urban markets — are less likely to charge resort fees than branded chain properties, partially because they rely more heavily on direct booking relationships and reputation-sensitive review platforms where fee complaints are prominent.

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